Linfeng Li is a Ph.D. student at University of Tampere where he received his master degree in 2008. Before that, he worked at F-secure corp. as a test engineer. In his research and working period, he participated in various information security and software engineering projects where he shows great interest.

Overview of User-centred Quality Assurance Methodologies for Anti-phishing Software and Phishing-resistant Systems

Linfeng Li
Abstract

In order to prevent the personal information from being stolen or misused, various anti-phishing software and phishing-resistant features are developed and deployed. However, the quality of this particular type of software varies, especially when phishing technologies are getting increasingly advanced. Due to the nature of phishing attacks, it is needed to guarantee the quality of anti-phishing software and phishing-resistant systems from end users’ perspectives. In this position paper, we summarize four user-centred quality assurance methodologies to help improve the design of anti-phishing software and phishing-resistant systems. These methodologies were fully utilised during the research work that dealt with user requirement elicitation for anti-phishing software. In addition, these methodologies are strongly recommended when working for high-security and high-usability software projects.

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